Is there an option for international shipping?
There most definitely is! In partnership with BlueDart Courier Service, we provide international shipping of our t-shirts to worldwide. For more information on our international shipping services, whats app # +91-8668011426
What shipping method do you use?
We have negotiated a faster delivery time with one of the most reliable courier services in the country. Your t-shirts are packed in high quality tamper proof packaging, and delivered to you within 5-7 business days of placing the order. For more remote cities / towns, additional day or two may be required.
How do I add discount codes to an order?
It’s simple! Just place your products in your shopping cart, and enter your discount coupon code at the time of checking out and payment.
How do I check my order status?
You can check the status of your order by visiting the “Track Your Order” option in the My Account page. Simply enter the Oder ID that you received in the confirmation email and your Email id, and press the “Track” button.
How long will it take for me to get my order?
We know you can’t wait to get your pepperclub.in tees! In most cases we ship your order within 3-5 working days of receiving it. We have specially negotiated shorter delivery times with our courier service. Ideally, orders to larger cities takes less than five business days from the date of ordering to be delivered. Remote areas may need an additional couple of days.
I had some problem during the order process
If you faced problems at the time of placing your order, or the transaction failed, please check your account / credit card statement to check if the amount has been deducted by your bank. If you are unsure of the success of your order, write in to us @ [email protected] and our team will definitely help you out.
It’s been a while since I placed my order, what shall I do?
We hate making you wait! Ideally, your products should reach you within 7 days of placing the order. You can check the status of your items in the Order Status Page. We apologize if your order has been delayed for more than seven days, as it is highly unusual for this to happen.
Please write to us @[email protected] with your order details, and our team will do everything to help you out.
How do I chnage or cancel my order?
In case you wish to request any edits to your order, or cancel it, you can write in to us @ [email protected]. You can also call us or leave a WhatsApp message @ +91-8668011426 If possible, we would definitely try to accommodate your requests.
However, in case your order has been taken to processing stage , we would unfortunately not be able to cancel or make changes to that particular order.
Shipment / Delivery time
Your order at pepperclub.in should ideally reach you within 5 to 7 business days on dispatching your order. Once you have successfully placed your order, you will receive notifications from our shipment team mentioning courier/career name, docket number, and date of dispatch.
You can use the Courier AWB number to track the progress of your order online. We use BlueDart, Delhivery or Professional courier to send your shipment. In certain parts of Kerala, Andaman, North Eastern states, and Jammu and Kashmir shipments are sent via India Speed Post.
Check your email settings to ensure that your email service provider isn’t filtering the emails from us. For those selecting for Cash on Delivery option, there will be an additional Rs. 75 charged per order. This charge has been levied by the shipping company itself.
In case you have any queries regarding our shipment and delivery procedure or charges, you can write in to us @ [email protected] and we will definitely try to address your queries.
For Refunds and Exchanges Policy Click Here